We are pleased to announce the sponsorship of Celebrity Cruise Line, Starwood Hotels and TravelSafe. As a result of the participation of these three companies, we are offering a limited time reduction in price of almost 50% for all of our programs! Please reach out to and thank our sponsors for this extraordinary opportunity. The prices below reflect the new reduction.
All Five Seminars Online
5 Speaker Seminar Bundle
ONLINE STREAMING VIDEO
Five of the travel industry’s most dynamic thought leaders combined into one seminar series. Each Speaker’s Seminar contains Eight modules and an online workbook.
Mike Marchev
The Secret To Success: Treat Your Customers Like Dogs
(Online Streaming Video)
In his unique and entertaining style, Mike will explain how his Customer Retention System can literally double your business. You will learn how to grow your business by finding and keep your “A” clients smiling and returning with referrals.
You will increase your "return-business" ratio by communicating regularly and honestly with your customers, while virtually treating them as you do your beloved pets. This 8-part module is a must for travel agencies interested in accelerating their growth.
Learn More about Mike Marchev’s Customer Service Seminar Series…
Nolan W. Burris
President of Visionistics Enterprises
Simple Strategies for Social Media Success
(Online Streaming Video)
Social Media is not just the latest catchy phrase, it is a global phenomenon that can improve your business! In this lively and non-technical program, you will learn simple and effective ways to tap into this powerful resource. It’s easier than you might think!
Richard Earls
Publisher, Travel Research Online
Authentic Marketing
(Online Streaming Video)
For a travel agent’s brand to be clear and strong, it must be “authentic” – honestly presented with integrity. Travel consulting is particularly dependent upon authenticity. If a consumer believes that a company or service is authentic, they will gravitate to it, support it and even promote it to others. Without authenticity, they will shun it as little more than noisy marketing clutter.
Learn More about Richard Earls’ Authentic Marketing Seminar Series…
Scott Koepf CTC, MCC
Vice President of Sales at America’s Vacation Center
The Ultimate Sales Process
(Online Streaming Video)
Why Sales? If you excel at marketing you may have plenty of leads but without sales you have nothing. You may become well known through networking or social media but without sales you still have nothing.
Even your brand and exceptional customer service are of no value if you don’t make the sale. However, the sale may not be what you think it is, so this training program will provide new concepts and ideas that will rock your world (or at least wiggle it a little!).
Learn More about Scott Koepf’s Sales Process Seminar Series…
Stuart L. Cohen
Group Sales
(Online Streaming Video)
This comprehensive group program is for professionals seeking to get started and essential for seasoned agents seeking rapid group growth and profitability. Learn how to strategically handle suppliers, group leaders and consumers throughout all phases of group business.
Stuart’s high energy program is packed with more than 130 powerful success tips. You will learn how to sell and market smarter, manage brilliantly, and follow up to be sure you leave no money on the table and keep those group clients coming back for more.